Hotel Policies

At Happiness Deluxe Hotel And Suites Limited, we are committed to providing a comfortable, secure, and welcoming environment for all our guests. The following policies are designed to ensure smooth operations and a pleasant stay for everyone.

Reservation Policy

• Guests may reserve rooms online, by phone, or directly at the hotel reception.

• Reservations are confirmed once guest details and payment arrangements are completed.

• Room reservations are subject to availability at the time of booking.

• Guests are advised to confirm their bookings in advance to guarantee availability.

Check-in and Check-out Policy

• Guests may check in at any time of the day provided that rooms are available and ready for occupancy.

• Check-out time is generally expected within 24 hours of check-in, unless otherwise agreed with hotel management.

• Early arrivals may be accommodated depending on room availability.

• Guests who wish to extend their stay should notify the front desk in advance.

Payment Policy

• Payment for accommodation is required before or upon arrival.

• Currently, the hotel accepts bank transfer as the primary payment method.

• Guests making reservations may be required to complete payment through bank transfer to confirm their booking.

• Payment details will be provided by the hotel during the reservation process.

Cancellation and No-Show Policy

• Guests are encouraged to notify the hotel as early as possible if they wish to cancel or modify their reservation.

• Cancellation terms may depend on the type of reservation made.

• Failure to arrive without prior notice may result in the reservation being cancelled.

Visitor Policy

• Visitors are welcome in designated areas of the hotel.

• For security reasons, all visitors may be required to register at the front desk before accessing guest rooms.

• Overnight stays by visitors must be approved by hotel management and may attract additional charges.

Smoking Policy

• Smoking is not permitted inside guest rooms or indoor hotel areas.

• Designated smoking areas are available in the bar.

• Guests who violate this policy may be responsible for cleaning or damage charges.

Safety and Security

• The safety of our guests is a top priority at Happiness Deluxe Hotel And Suites Limited.

• The hotel premises are monitored to ensure a secure and peaceful environment.

• Guests are advised to keep their personal belongings safe and report any security concerns to the front desk immediately.

Privacy Policy

• We respect the privacy of our guests and are committed to protecting personal information.

• Guest information collected during reservations or check-in is used strictly for booking, security, and operational purposes.

• Personal data will not be shared with third parties except where required by law.

Use of Hotel Facilities

Guests are welcome to enjoy the hotel’s available amenities and services, which may include:

• Restaurant and bar

• Swimming pool

• Relaxation areas

• Parking facilities

• Other hospitality services provided by the hotel

Guests are expected to use hotel facilities responsibly and follow any guidelines provided by hotel staff.

Guest Conduct

To ensure a peaceful and enjoyable environment for all guests:

• Guests are expected to respect hotel property and other guests.

• Excessive noise, disorderly conduct, or illegal activities are strictly prohibited.

• Management reserves the right to deny service or terminate a stay if hotel policies are violated.

Additional Information

For inquiries regarding reservations, policies, or services, guests may contact the Front Desk at Happiness Deluxe Hotel And Suites Limited.

We appreciate your cooperation and look forward to providing you with a comfortable and memorable stay.