Terms and Conditions

Welcome to the official website of Happiness Deluxe Hotel And Suites Limited. By making a reservation, booking accommodation, or using our services, guests agree to comply with the following terms and conditions.

Reservation and Booking

All reservations are subject to room availability and confirmation by Happiness Deluxe Hotel And Suites Limited.

Guests may make reservations online, by phone, or directly at the hotel reception. A reservation may require confirmation through payment or other booking arrangements communicated by the hotel.

The hotel reserves the right to decline or cancel any booking that does not meet the required reservation conditions.

Cancellation Policy

Guests are encouraged to notify the hotel as early as possible if they wish to cancel their reservation.

Cancellations made within a reasonable period before the arrival date may be accepted depending on the type of booking.

Reservations made under special promotional or non-refundable rates may not be eligible for cancellation or refund.

Failure to arrive at the hotel without prior notice may result in the reservation being cancelled.

Changes to Bookings

Requests to modify reservation details, including dates of stay, room type, or number of guests, may be accommodated depending on room availability.

Guests are advised to contact the hotel as soon as possible if they wish to make any changes to their reservation.

The hotel reserves the right to determine whether a booking modification can be approved.

Guest Identification

For security and record purposes, all guests are required to present a valid government-issued identification or other acceptable means of identification at check-in.

The hotel reserves the right to refuse accommodation to any guest who fails to provide proper identification.

Room Occupancy

Each room type has a maximum number of occupants permitted for safety and comfort reasons.

Guests are expected to comply with the occupancy limits assigned to their booked room.

Additional guests beyond the permitted limit may require approval from hotel management.

Guest Conduct

Guests are expected to behave responsibly and respect other guests, hotel staff, and hotel property.

The hotel reserves the right to deny service or request a guest to leave the premises if their conduct is disruptive, unsafe, or violates hotel policies.

Any damage to hotel property caused by a guest may result in additional charges.

Smoking and Restricted Activities

Smoking is not permitted inside guest rooms or enclosed areas of the hotel.

Guests are expected to comply with all hotel policies regarding safety, security, and appropriate conduct while on the premises.

Payment Terms

Payments for accommodation and related services must be made according to the hotel's accepted payment methods.

Currently, Happiness Deluxe Hotel And Suites Limited accepts bank transfer payments for reservations and room bookings. Payment instructions will be provided during the reservation process.

Limitation of Liability

While the hotel makes every effort to provide a safe and comfortable environment, Happiness Deluxe Hotel And Suites Limited shall not be responsible for the loss, theft, or damage of guests’ personal belongings within the hotel premises.

Guests are encouraged to keep valuables secure at all times.

Changes to Terms and Conditions

The hotel reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the hotel's services indicates acceptance of any updated terms.

Contact Information

For questions regarding these Terms and Conditions or reservations, please contact:

Happiness Deluxe Hotel And Suites Limited
Front Desk / Customer Service
Phone / WhatsApp: +234 7017737310
Email: info@happinessdeluxehotel.com